If you are not completely satisfied with your purchase, we will accept any full-sized product return (no exchanges), as long as the product is at least half full/gently used and the return request is made within 30 days of the initial purchase. Please note, products that are not used and not opened will receive a refund to the original payment method. Products that have been opened and gently used will receive store credit.

Once your return request is authorized, please ensure that all returns reach our studio within a two-week period from the date the pre-paid return label is emailed to you. Failure to do so may result in our inability to authorize a refund/store credit or issue another return label. 

We reserve the right to refuse any return for a product, after inspection, if we determine that it is less than half full, has been re-filled with a non-Youstina Maksimous product, or was not originally purchased from youstinamaksimous.com. Also, please note that unauthorized returns or those failing to meet our return criteria will be recycled or disposed of. Products that have been damaged or lost from personal usage such as dropped, stolen, spilled, or mishandled are not refundable.

We actively monitor returns and refunds and retain the authority to restrict or decline returns, or impose a return processing fee if we determine that our policies have been misused. Any determination of policy abuse is at our discretion and is final, without possibility of appeal. We are not obliged to disclose specific reasons or methodologies for such decisions, except to notify the customer that a refund request is declined due to policy abuse.

Our complete collection is returnable, with the exception of our eGift Cards, discovery kits, and orders placed during gifting promotions where free product was received. 

Eligible products must have been purchased directly from youstinamaksimous.com within the last 30 days.

We handle returns for orders purchased on youstinamaksimous.com only. If you purchased a Youstina Maksimous product from one of our authorized retailers, please reach out to them for assistance with your return. 

To initiate a return for orders placed on youstinamaksimous.com within 30 days from the purchase date, please visit our Stress-less Portal. You will need your order number and zip code to get started. Once your return is authorized, you’ll receive step-by-step instructions and a prepaid shipping label via email. 

Unfortunately, we do not offer exchanges at this time. If eligible, you may return your original product for a refund or store credit, and then place a new order for your desired replacement.

We are not able to accept returns from multiple orders in a single package. Please submit a return request through our Stress-less Portal for each order. Products from different orders need to be sent separately, in different shipper boxes with the appropriate US pre-paid label and return packing slip for a refund to be processed.

All returns, once received, are subject to a 7-9 business day processing period before your refund or store credit is granted. You will be notified via email as soon as your return has been processed and your refund/store credit has been issued. Please contact our Customer Care at care@youstinamaksimous.com if you need to inquire about the status of a pending return.

Tap out dead skin after each use or use a dry towel to remove any debris. Do not get wet.

Dry brushing is generally safe for sensitive skin, but it's best to avoid or consult with a physician before using it if you have conditions such as eczema, rosacea, or psoriasis. Never dry brush skin that is irritated, bruised, damaged, or broken. If you experience any irritation while dry brushing, stop immediately.

Dry brushing is best done before taking a shower or bath. Following dry brushing, shower to wash away dead skin and debris.

For best results, add dry brushing to your daily routine, or at least 3-4 times per week. However, The key to dry brushing is consistency and whether you practice daily, weekly, or as an indulgent act, the benefits will continue to improve with each passing of the brush.

No, the complete bath and body oil collection is scented using only natural essential oils and extracts.

Essential oils are extracted from a variety of natural goods including flowers, roots, herbs, fruits, and spices. Some oils such as blue tansy, patchouli, and yarrow are naturally green or even dark blue, while citrus oils are naturally yellow and orange. 

Yes! The complete bath and body oil collection is formulated with 100% natural ingredients, free from any animal derived ingredients. 

No, the bath and body oil collection is intentionally formulated with ratios of actives to meet the specific needs of your body skin. For the face, we recommend using skin care products that are specifically formulated for delicate facial skin.

The Feel Good Potions are formulated using essential oils. Certain essential oils are generally safe to use while pregnant; however, since not all pregnancies are the same, some oils may be best to avoid. Thus, to ensure your safety, we advise you to consult a medical professional before use of any body care product if you are pregnant or breast-feeding.

Every Youstina Maksimous product has a list of the ingredients listed on the product page on the website, as well as the packaging. 

To best preserve the quality of the oils, we recommend storing the bottles in a cool, dark place, and away from direct sunlight.

We recommend starting with gentle pressure and as you progress, you can apply firmer pressure, as long as it feels good. Use firmer pressure and longer strokes on the arms and legs and shorter, gentler strokes on the chest, torso and neck. 

Remove excess dirt and oil from the Sculptor tool by wiping it on a cloth. We recommend also storing it in the provided fabric pouch to protect it from scratches. 

For best results, practice at least 3-4 times per week. Daily use is also encouraged, but not more than once per day. 

It can and should! Our Body Sculptor tool pairs really well with our Dry Brush & Bath and Body Oils, to keep your skin glowing and feel ultra smooth.

We’re so glad you asked and are thrilled about the possibility of working with you! Please complete our New Stockist Form.

Yes! And we would love to work with you to create something beautiful for your lucky recipients.  Please complete our Corporate Gifting Form and we’ll be in touch with a tailored proposal for your needs!

A successful referral is when you send a new customer to youstinamaksimous.com using your referral link and they complete a purchase that meet the following conditions:

- Purchase must be $100+ after any discounts or gift cards.

- If their purchase is under $100, deemed to not be their first purchase, or if they have been on our site before and are already a member of our Youstina Maksimous Rewards program, it will not be considered a successful referral.

No! You can totally have fun with this and refer as many people as you want, and earn rewards for all who qualify.

Yes, they cannot be someone who has purchased from our site before.

No, just like with all of our promo codes, only one can be used per order.

Your friend must be a new customer to be logged into it during checkout in order for the referral to count. If your friend did not create an account or was not logged in, the system will not count this as a valid referral.

When you join our rewards program, you automatically earn 3% cash with every purchase.

At check out copy and paste your credit code into the 'Gift Card or Discount Code' section. Your credit will be applied to your order.

Yes, yes, a thousand times YES!

No, if you return items, the points associated with the returned item(s) will be deducted from your points total.

No, our Rewards program is free to join.

You must be logged into your account to earn credit.

We are here for you! Please connect with us at care@youstinamaksimous.com